Features

Launching a CastaSugar Casting Call

We know you're busy - and we're here to help.

All you need to do is provide material about the production for the applicants, questions and graphical assets, and we do the rest. We check and proof all materials, and provide advice and changes to ensure efficiency based on our extensive 15+ years of surveying/online casting experience. Once your casting site is set up and tested, we provide you access for a final sign-off to ensure everything is ready to proceed. 

On launch, we offer a free email blast to relevant members of our opt in database to help you get your casting call message out there.

Timeframes

Generally, we require 10 working days to schedule and deploy a new application (although this can be reduced if your materials are ready to go). You should always indicate a 2 week lead time where possible. In extreme cases we charge a 30% rush fee for shorter launch periods.

Application Period

Application periods range between 1 to 3 months* (where applicants can register and submit their applications). Once complete, the site goes into an admin-only state (applications are closed) for 1 month*, during which your casting process takes place.

After the 4 month period the site is archived for 12 months (or deleted on request).

*These periods (application and administration) can be extended as required and a nominal fee charged per month based on the length of the extension. Applications may remain open for the entire 4 month period without additional fees.

Additional Features/Customisations

We like challenges and love customising our application. Let us know what additional needs you have and we'll provide a solution and quotation. These are undertaken on a needs basis and are quoted and scheduled separately to the licensing fee.

Email Blast - "Castablasta"

Use our database of over 61,000 subscribed and segmented applicants to immediately connect to your audience. POA.

Casting Dashboard

The CastaSugar admin screen is clean and uncluttered - giving your casting team a simple and easy to use interface, and enabling new staff to get up to speed fast. Quickly search, sort, filter and view and print the applicant lists, watch their videos, add notes and change their status with a couple of clicks.

And of course you can access the data anywhere - it lives on the interwebs.

Access

Keep your applicant contact  and personal data safe - limit data exports to only those who absolutely need to use it.

You can build your casting team based on three levels of access:

  1. Admin – provides full rights to the application, including the ability to export data
  2. Casting Agent – provides full access without the ability to export data.
  3. Casting Client – provides read-only access to the casting dashboard

Admin rights can be changed or revoked per user at any time by the Admin user.

Hybrid tools

Integrate seamlessly with powerful external applications. If you need stats, we integrate with Google Analytics. If you want to use other standard software tools, such as Excel, you can export data to those tools.

Capping Applicants

Have a limited budget? You can set applicant limits to automatically close registrations once a desired number of applications are received.

Tag applicants

Create custom tags and apply them in single or multiples to your applicants - create lists of tagged clients based on whatever criteria you need.

Export Data

All textual data received can be exported to CSV for importing into any external software (Excel, Mailchimp, SAAS, Filemaker, etc) for further interrogation or for archival purposes.
This can be filtered on export (eg: only accepted applicants, etc) and limited to just the critical contact information, or a full dataset of all questions and answers can be exported.

Applicant Filtering

Display and order applicants based on a range of criteria (status, gender, state, age, fast tracked, etc) or by question responses.
Advanced filtering allows you to choose criteria from within questions to further refine your applicant lists. You can also add your own workflow through custom statuses and filters.

Casting deck customisation

Casting administrators can choose which information to display within the casting deck. Select just the columns you need for speed, and hide the rest.

Private Questions

Follow-up questions can be added to an application at any time. These are only visible to the casting team and are useful for 2 stage auditions, where an initial casting identifies candidates that can then be interviewed directly (over the phone/in person) and answers then recorded (by the casting team) on their application.

Content

All you need to do is provide the content (we supply a simple to follow check list to help you organise this) and we do the rest. If you wish to add more content anywhere in the site, or add/remove/edit questions before launch, you have the ability to make those changes using the content editing tools provided.

DEFAULT CONTENT

No need to fuss about writing instructions, or common page content – we cover that and you can choose to update and edit it at your discretion.

QUESTION TYPES

Choose between free text (to any character limit), multiple choice, multiple select and binary (Yes/No) questions. Questions can be made mandatory or optional. You can even have private questions that applicants won't see, but your casting team can use as part of your casting process.

BRANDING & INTERFACE

The site interface can be customised to match the colour scheme and branding of the production. Simply provide any assets and style guides for reference and we'll do the rest. 

mobile/device friendly

More than 80% of applicants now use their mobile/device to apply to casting calls. All Castasugar sites have responsive themes.

Applying to the casting call

All applicants follow a sequence to complete an application - only after they have agreed to the Terms/Privacy (and Collection Statement) are their responses available to the casting team.

  1. On entry they are provided with an overview of the show and any rules and requirements to complete the application
  2. They then register their application account, confirm their email address and receive their login credentials via emailThe next screen collects their personal details and address, etc
  3. The first screen after login collects their personal details and address, etc
  4. Upload photos (if required)
  5. Upload video (if required)
  6. Upload documents (if required)
  7. Agree to the Terms/Privacy etc
  8. Confirmation screen - displays their responses and legals - which they can then print. (an email is also sent to confirm their successful submission)

Photo Submissions

Of course we accept photos as standard in any application - all common image types can be uploaded (and can also be added by the casting team if required). You can also elect to turn them off if you don't need them.

Video Submissions

We accept video submissions in all digital formats - privately and securely hosted on Australia's most reliable video hosting infrastructure (Amazon Web Services). Once ingested they are transcoded as MP4 files for viewing and downloading.

Document Submissions

If you want to collect additional document , we accept all common document formats (PDF, DOC, TXT, Etc).

Support

Interacting with an online application can sometimes be bewildering for the uninitiated. Preparing images and video files can be a tricky business if you've never done it before. We understand this need and are ALWAYS happy to help.

Applicant Support

Our highly trained staff provides applicant support quickly and efficiently. No question goes unanswered and it is our principal mission to ensure all applicants are able to complete their submissions successfully through direct personal help, either by email or over the phone.

Client Support

We don't assume you've ever worked with our software before, but we are interested in standards and strive to incorporate these into our software on a regular basis. We provide personal guidance at any time during the application process at no additional cost. If you have a question or you need a feature, you can either find it in the video tutorials, or just shoot us an email/phone call and we'll walk you through it.

Security

Each site includes SSL encryption by default. Personal data recorded fully complies with the Privacy Act and is not reused for any purposes other than those stipulated by Castasugar and the licensee's Terms and Conditions and Collection policies (as accepted by applicants on submitting their data).

Castasugar addresses all security measures and updates with utmost priority. Castasugar employs the gold standard of database and web hosting through Amazon Web Services - ALL data is hosted in Australia and monitored by the minute using Pingdom.

Licensing

Castasugar license our customers to utilise Castasugar on a per-use basis. This means Castasugar retain ownership of all the underlying software code for the application.